Cookie Policy

Last updated: June 24, 2025

This Cookie Policy explains how Voyagee Insights ("we," "our," or "us") uses cookies and similar technologies when you visit our website voyagee-insightss.com. It explains what these technologies are, why we use them, and your rights to control our use of them.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, enhance user experience, and provide information to website owners.

1.1 Types of Cookies

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a specified period
• First-Party Cookies: Cookies set by our website directly
• Third-Party Cookies: Cookies set by external services we use

1.2 Similar Technologies

We also use similar technologies such as:

• Web beacons (small transparent images)
• Pixel tags
• Local storage
• Session storage

2. Why We Use Cookies

We use cookies for several important reasons:

2.1 Essential Website Functionality

• Remember your cookie preferences
• Maintain your session while browsing
• Enable secure areas of our website
• Process your tour bookings
• Prevent spam and abuse

2.2 Performance and Analytics

• Understand how visitors use our website
• Analyze website performance and loading times
• Identify popular content and features
• Improve our website design and functionality

2.3 Personalization

• Remember your preferences and settings
• Provide personalized content recommendations
• Enhance your user experience

2.4 Marketing and Advertising

• Show relevant advertisements
• Measure advertising effectiveness
• Provide targeted content
• Support social media integration

3. Cookie Categories

3.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. They cannot be switched off in our systems.

3.2 Performance and Analytics Cookies

These cookies help us understand how our website is being used and how we can improve it.

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure their effectiveness.

4. Third-Party Cookies

Some cookies on our website are set by third-party services we use to enhance our website functionality:

4.1 Google Services

• Google Analytics: Website analytics and user behavior tracking
• Google Maps: Interactive maps for tour locations
• Google Fonts: Web font delivery
• reCAPTCHA: Spam protection for forms

4.2 Social Media Platforms

• Facebook: Social sharing and advertising
• Twitter: Social sharing and engagement
• Instagram: Photo sharing and social integration
• YouTube: Video content embedding

4.3 Payment Processors

• Stripe: Secure payment processing
• PayPal: Alternative payment method

4.4 Content Delivery Networks

• Cloudflare: Website performance and security
• Font Awesome: Icon delivery

5. Managing Your Cookie Preferences

5.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie banner allowing you to:

• Accept all cookies
• Accept only necessary cookies
• Customize your cookie preferences

5.2 Browser Settings

You can also control cookies through your browser settings:

Google Chrome

1. Click on "Settings" > "Privacy and security" > "Cookies and other site data"
2. Choose your preferred cookie settings
3. Add specific sites to allow or block lists

Mozilla Firefox

1. Click on "Options" > "Privacy & Security"
2. Under "Cookies and Site Data," choose your settings
3. Click "Manage Data" to view and delete specific cookies

Safari

1. Click on "Safari" > "Preferences" > "Privacy"
2. Choose your cookie and website data preferences
3. Click "Manage Website Data" to remove specific cookies

Microsoft Edge

1. Click on "Settings" > "Cookies and site permissions"
2. Choose your cookie settings
3. Manage specific site permissions

5.3 Mobile Devices

For mobile browsers, cookie controls are typically found in the browser's settings menu under privacy or security options.

6. Impact of Disabling Cookies

Disabling certain cookies may impact your experience on our website:

6.1 Necessary Cookies

If you disable necessary cookies, you may experience:

• Inability to complete bookings
• Loss of session data when navigating
• Security vulnerabilities
• Repeated cookie consent requests

6.2 Analytics Cookies

Disabling analytics cookies means:

• We cannot improve our website based on usage data
• Less personalized content recommendations
• Reduced ability to identify and fix issues

6.3 Marketing Cookies

Disabling marketing cookies results in:

• Less relevant advertisements
• More generic promotional content
• Inability to measure campaign effectiveness

7. Cookie Data Protection

7.1 Data Security

We implement appropriate security measures to protect cookie data:

• Secure transmission using HTTPS encryption
• Regular security audits and updates
• Access controls and authentication
• Data anonymization where possible

7.2 Data Retention

Cookie data is retained for the periods specified in our cookie tables above. We automatically delete expired cookies and regularly review retention periods.

7.3 Data Sharing

Cookie data may be shared with:

• Third-party service providers (as listed above)
• Analytics platforms for website improvement
• Legal authorities when required by law

8. International Data Transfers

Some of our third-party services may transfer cookie data outside the UK/EU. We ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses
• Privacy Shield frameworks (where applicable)
• Strong contractual commitments from service providers

9. Your Rights

Under UK GDPR, you have rights regarding cookie data:

9.1 Right to Information

You have the right to clear information about our use of cookies (provided in this policy).

9.2 Right to Consent

You can provide or withdraw consent for non-essential cookies at any time.

9.3 Right to Access

You can request information about what cookie data we hold about you.

9.4 Right to Deletion

You can request deletion of cookie data (subject to necessary cookies required for website function).

9.5 Right to Object

You can object to certain types of cookie processing, particularly for marketing purposes.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie usage
• New technologies or services
• Legal or regulatory requirements
• Best practice improvements

When we make significant changes, we will:

• Update the "Last updated" date
• Provide notice on our website
• Request renewed consent where required
• Send email notifications for material changes

11. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Voyagee Insights
Data Protection Officer
42 Royal Mile
Edinburgh EH1 2PB
United Kingdom

Email: [email protected]
Phone: +44 131 225 7890
General Inquiries: [email protected]

We are committed to addressing any concerns about our cookie practices promptly and transparently.